Very friendly staff and very fast oil change! Craig answered all of the questions I had and made sure I got in and out of there in no time.
On 9/12/2017, we were in Oak Ridge TN after evacuating from hurricane Irma. I was traveling alone with my two small children. We were there from South Florida, so about 800 or so miles from home.
My kids played in the cute children's play area they had there, and what initially seemed like a disaster was quickly over. I know some shops would have taken advantage of someone in my situation, but they went above and beyond. I told my friend that lives in Oak Ridge about it and she said "oh, I go there for everything!"
In under two hours, my car was fixed and I was loading up my kids to move. Their price was incredibly fair, and they treated me with such kindness.
Saw an advertisement, went for an oil change, and described a problem with my car "over-heating" intermittently. I gave full diagnostic details, including its behavior at different speeds, slopes, how the heating cut on-and-off and when, correlation between temperature gauge drops and throttle level, etc.
They couldn't tell me what was wrong, offered to "pressure test" the gaskets (a procedure that completely killed my car last time I had a head-gasket problem). I resorted to the internet while I was waiting, and fairly easily found that the problem was simply air in the cooling system. Followed instructions, parked my car up-hill rather than down, topped off the coolant, bled the lines, problem solved.
My car had a bad issue, and was completely immobilized. The ball joint came out and my wheel basically came half off and folded in and... well, it was just a mess. I was practically hysterical when I called Eddie Hair. After I calmed down enough to explain that I was about 1/4 mile down the street, one of them came by to see the car, and what was wrong. We had my car towed in.
Good for oil changes (great prices), tire service I assume, but not the most knowledgeable when it comes to deeper problems.
I cannot recommend this business enough, and I truly thank them for helping my family and I get home safe.
Our family used the U-haul service at Eddie Hair Tire & Auto Center recently. We had some problems that were not the fault of the personnel there, but the staff helped us work them out much to our satisfaction. Travis Witherington, Sales Associate, in particular was very helpful to us and we found him to be a very helpful and accommodating to our needs. Great customer service.
High quality products and services, reasonable prices. I've been a customer for a long time.
Quick & cheap oil changes though, nice lobby to wait in, friendly staff.
Eddie Hair Tire Auto Center is a US Car Repair based in Oak Ridge, Tennessee. Eddie Hair Tire Auto Center is located at 798 Oak Ridge Turnpike, Oak Ridge, TN 37830, USA.
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