Very nice people
I am not sure if the employees at Chucks only treat Oak Ridge interns this way (since summer interns are not likely to become long-term repeat customers) or if they simply do not recognize the benefit of instilling customer good will to generate repeat customers, but in either case I found the service very lacking in both communication and in pricing diagnostics (which most places don't charge for) and extraordinarily simple fixes (like bending a piece of metal, also which many places wouldn't even charge for, let alone charge $150).
Most automotive repair shops I have been to follow the rule of courtesy that no bills are charged before first calling you up with an estimate. I am sad to say that although the employees at Chucks seemed helpful when I first took my Jeep in, when I went back to pick it up (after receiving a call that the unknown scraping noise I had heard was only caused by an easily-accessible metal flap which they simply bent back into shape to fix the problem), I was confronted with a bill of almost $150.
Great staff! Super helpful and friendly. Never "stears" you wrong
They quickly analyzed the problem with my car and fixed it. Reasonably priced too. They even took me home while they worked on it and picked me up when it was done.
Been taking our cars to Chuck for years and they always do a good job at a fair price. More importantly, Chuck comes out and talks to you about diagnosis and repair options.
Chucks Car Care Center is a US Electronics Store based in Oak Ridge, Tennessee. Chucks Car Care Center is located at 2089 Oak Ridge Turnpike, Oak Ridge, TN 37830, USA.
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