Over the past few visits to the Oak Ridge TN location, i have had to deal with the store manager directly. This guy clearly doesn't enjoy his job. Even once stating to a few customers that he didn't even like gaming. What????? You work at a gaming store! How do you get to that level of a job and not care for what you do. I've had friends that work for Gamestop over the years, and they dislike the place because of pay or the hours they have to work, but never dislike gaming in general. They have a passion for the games that they sale.
I'm not really sure if this is the best person to be over this location. The guy is always in a bad mood when any questions are ask. He is short with people, disrespectful to everyone that makes the guy work. Normally, with the type of person I am I just move on. I don't have time with my career and family time to worry about such matters. However, after today I got singled out by this guy. After having to cancel a few preorder items over the last week, this guy put a hold on my account for no reason. I can't preorder anything for two months!!! The action of this store manager is uncalled for. I know that it hurts the store if the money is returned to the customer, and not spent on a new item. However, remember one thing first! It's my income!!! I worked for it, it wasn't free!
I know they take advantage of people that are needing cash and buy gaming systems for nothing .
It would be nice if they would open at 11 like they said it does. Instead of waiting in the parking lot from 11-11:30 waiting and then not opening
Unlike Packard's games and movies this is not a good place to sell games. But it is the best place to buy a game that isn't scratched all to hell. Plus the staff is friendly and helpful.
First off, I'm not one to ever review any place. However, when you invest into a company such as Gamestop by spending $1000's of dollars a year in game sales and other merchandise at a number of their locations. Furthermore, I feel that I have a right to review the main store that I use weekly. Likewise, out of that right I feel that when someone has been wronged at a location the district manager or the social media person at said main office can hold the store manger accountable for their actions.
Great place. Good communication and great service
I have no clue if this issue will be cleared up or not. Just please people watch out for this guy!
Gamestop is a US Electronics Store based in Oak Ridge, Tennessee. Gamestop is located at 361 S Illinois Ave, Oak Ridge, TN 37830, USA.
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